SHIPPING POLICY

Made by Gabbee ships Australian wide from Melbourne, postage is made within 1 - 3 business days from the order being received. This is NOT including postage times. Please refer to custom order lead times information for production times on those items upon purchase on each listing. Current custom lead times are approx 2 to 4 weeks from purchase.

Made by Gabbee also ships Internationally from Melbourne, postage is made within 1 - 3 business days from the order being received. This is NOT including postage times. Please refer to custom order lead times information for production times on those items upon purchase on each listing. Current custom lead times are approx 5 to 7 weeks from purchase.

Our items are all shipped using Australia Post.


Our postage fees is for Postage and Handling Costs -

You are able to select STANDARD / EXPRESS at checkout.

 

Please take note of the Express zones within Australia Post website – https://auspost.com.au/business/shipping/domestic-shipping/delivery-speeds-and-coverage as each area is different. Postage times, do NOT include our processing times as outlined above. 
However this can only be a guide only. We can only make a guarantee to you that we will send within our time frames, and we cannot control the delivery of choice made by the carrier. This is out of our control unfortunately. We do our best to accomodate requests of deadlines.

Please do note that all duties and taxes are to be paid by the customer shall International orders be placed via a custom order. Please contact your local customs office for further info before making contact.

Please also note that the postage address provided and on file on PayPal/Afterpay is the one that it is required to be posted to. This is due to the terms and condition entered into with these payment service, we have no control over changing these details for postage. So please do check over your details before placing the order and completing the payment. We take no responsibility for the postage to the incorrect address listed within these services. If it is returned to sender due to this issue, we will require the customer to be responsible for the new postage charges to resend. Unfortunately there will be no refunds on missing / undelivered packages due to an incorrect address on file. If the item is returned to us, the customer will need to be responsible for postage costs to resend.

To ensure that your details are correct, please check the details in your cart, as well as the confirmation email that will be sent to you upon your purchase.

It is the customers responsibility to ensure they have selected the right postage option for their needs. Shall you select the incorrect option for the item - an invoice for outstanding balance or refund for overpay will be issued. Failure to pay for the correct shipping at check out may risk your order being cancelled on our end.

We also cannot be held responsible for any damage made to the package during transportation. We take pride in photographing our items in their postage state as well as packaging images prior to postage. Please contact us in the event of an issue and we will address this with Australia Post and work alongside you to reach an agreement.

Customers are responsible for any parcels returned to us due to the following reasons 
INCORRECT / INCOMPLETE ADDRESSES 
NON COLLECTION FROM POST OFFICE FOR SIGNATURED ITEMS 
If the parcel is sent back to us for any reason, and you would like the parcel resent this POSTAGE FEE will be at your EXPENSE. Shall you choose to not proceed with this new postage charge, the item will remain property of MadebyGabbee and NO REFUND or RETURN will be repaid.

PRIVACY POLICY

HOW DO WE USE YOUR PERSONAL INFORMATION? 

Made by Gabbee uses the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 
 

Made by Gabbee uses the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION 
Made by Gabbee share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WIX to power our online store--you can read more about how WIX uses your Personal Information here: https://www.wix.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 
 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS 
The Site is not intended for individuals under the age of 16.

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at madebygabbee@gmail.com or by mail using the details provided below:

Made by Gabbee
[Re: Privacy Compliance Officer] 
108 Coastside Drive, Armstrong Creek, Victoria 3217, Australia

  • Facebook
  • Instagram